Catalog Entries |
Fall 2023
May 03, 2024 |
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| AOT 180 - Customer Service |
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This course is a study of issues in the workplace relating to effective customer service. The course includes topics such as oral, written, verbal and nonverbal communication skills, effective telephone techniques and cultural diversity in the workplace.
3.000 Credit hours 3.000 Lecture hours Syllabus Available Levels: Credit Administrative Office Tech Department Course Attributes: OFFERED SPRING TERM ONLY |
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